Sales & Support
866-727-9356 M-F 8-4 CST
Shipping / Returns
Questions | F.A.Q.
CheapStairParts.com is a nationally recognized online vendor of wood and iron staircase products. We opened shop in 2006 with a mission to provide stair remodeling products direct to the end user at low pricing, fast shipping and no hassles.
By the end of 2006 we were shipping maybe 1 order a day. Fast forward to Oct 2013 we ship about 20 orders a day. We ship most orders under 150 pounds via UPS ground and most orders over 150 pounds get wrapped on a 4x4 pallet and are shipped on a freight truck.
We stock all of our iron balusters and red oak parts in our Houston, Tx warehouse. All of our exotic wood parts are made in an Amish mill and are made to order. We have containers arriving weekly, so backorders are very rare.
About the Owner - Douglas Lovin
I'm happily married and I have one son who is 11 years old. My background is in web design and internet marketing, which I used to build the website and the company. Being an avid online shopper, I wanted to create the easist and fastest online shopping experience for my customers.
Shopping online can be scary. The company could be fake, the items might be different than described, product could be damaged in shipping or you could be charged hidden fees.. WE ARE DIFFERENT. I take our reputation serious! We re-ship damaged material for free, we aim for 5 star reviews, we don't have any hidden fees..
If you have any questions about our company, call us up at 866-727-9356 and we would be happy to answer any questions you have.
Thank you for your business!