About Us – CheapStairParts.com

CheapStairParts.com is a leading online supplier of high-quality wood and iron staircase products, serving customers throughout the United States. Our company was founded in 2006 with a mission to provide affordable, fast shipping and hassle-free stair remodeling products to our customers.

Over the years, we have steadily grown and now ship an average of 94 orders per day. This growth is a testament to our commitment to customer satisfaction and our ability to deliver on our promise of fast, reliable service.

Our product selection is second to none, with a wide range of wood and iron stair parts to choose from. In our Houston, TX warehouse, we stock all of our iron balusters and red oak parts, ensuring that we have the products our customers need in stock and ready to ship. Our exotic wood parts are made to order in an Amish mill in the USA, using traditional techniques and the highest quality materials. We receive containers of products on a weekly basis, so backorders are rare.

At CheapStairParts.com, we are committed to providing our customers with the best shopping experience possible. We believe that shopping online should be easy, convenient, and stress-free, which is why we have designed our website to be user-friendly and straightforward. Customers can easily browse our selection of products, add items to their cart, and check out in just a few clicks.

Our small, dedicated team is led by owner Douglas Lovin, who brings expertise in web design and internet marketing to the company. With a background in these areas, Douglas has been able to build a website and a business that is both functional and visually appealing.

We understand that shopping online can be intimidating, especially when it comes to purchasing products that are integral to the structural integrity of your home. That’s why we take our reputation seriously and go above and beyond to ensure that our customers are happy with their purchases. We offer free reshipping for damaged material, aim for 5-star reviews, and have no hidden fees. We also offer exceptional customer service, with a team of dedicated, long-term team members who are always ready to assist with any questions or concerns.

In addition to our commitment to customer satisfaction, we also prioritize the quality of our products. We only offer the highest quality stair parts, made from premium materials and crafted by skilled artisans. Our iron balusters are made from genuine wrought iron, ensuring strength and durability, while our wood parts are made from solid, defect-free wood that is ready to be stained to your desired color.

We also offer a wide range of customization options, allowing you to create a staircase that is truly one of a kind. From handrail fittings and profiles to custom wood species, we have the products and expertise to help you create the perfect staircase for your home.

If you’re in the market for stair parts or planning a staircase remodel, we invite you to shop with us at CheapStairParts.com. With our wide selection of high-quality products, exceptional customer service, and commitment to customer satisfaction, we are confident that we have everything you need to complete your project with ease. Thank you for considering CheapStairParts.com for your staircase needs.