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Cheap Stair Parts Reviews
Cheap Stair Parts is rated 4.8 out of 5 from more than 2,500 customer reviews. Our reviews come from real buyers on Google, Houzz and Trustpilot. They’re posted on those sites, not ours, so we can’t edit them or pick which ones show up.
★★★★★
4.8 / 5
from 2,500+ customer reviews
What Customers Say
★★★★★
“Solid iron, casting was great everything was packaged perfectly got the delivery in a very timely manner 3-4 days…”
★★★★★
“I would give 10 stars if I could! Everything about my shopping experience with Cheap Stair Parts was excellent. The selection process is simple…”
★★★★★
“Very helpful in the ordering process. Received the parts yesterday, have not had a chance to inspect quality however, it does appear to be good quality…”
★★★★★
“The team at Cheap Stair Parts has been exceptional from my first contact (yes, they picked up the phone) to shipping. I particularly think it was remarkable that Christina recognized my name/inquiry…”
Where to Read Our Reviews
Most recent
Google Customer Reviews
Our main review service. After your order arrives, Google emails you a short survey, so every review is tied to a real purchase.
Remodelers & pros
Houzz
Reviews from homeowners and pros on Houzz, the home remodeling site, many with photos of finished stairs.
Past reviews
Trustpilot
Years of earlier customer reviews. We no longer collect new reviews on Trustpilot, but the past reviews are still there to read.
When Something Goes Wrong
We ship a lot of orders, and mistakes happen: a part gets damaged in shipping, or the wrong size goes out. You’ll see a few of those in our reviews. What matters is how we fix it. Call us at (866) 727-9356 and we’ll make it right. Our shipping and returns policy covers the details.
Who You’re Buying From
Cheap Stair Parts has been selling stair parts online since 2006. We’re the official online store for House of Forgings. We design our own parts, stock them in our own Houston warehouse at 353 Greens Landing Dr., and ship every order ourselves. No drop shipping. Meet the owner, Douglas Lovin.
Reviews FAQ
Is Cheap Stair Parts legit?
Yes. Cheap Stair Parts has sold stair parts online since 2006 and is the official online store for House of Forgings. We’re rated 4.8 out of 5 from more than 2,500 customer reviews, and we ship from our own warehouse in Houston, Texas.
Where can I read Cheap Stair Parts reviews?
On Google Customer Reviews, Houzz and Trustpilot. The links are above.
Are your reviews from real customers?
Yes. Our main reviews come from Google Customer Reviews, which surveys buyers after their order arrives, so each review is tied to a real purchase.
Where is Cheap Stair Parts located?
Our warehouse is at 353 Greens Landing Dr., Houston, TX 77038. We don’t have a showroom, but we ship nationwide and deliver free locally in parts of Houston.
What if I have a problem with my order?
Call us at (866) 727-9356 and we’ll work it out. See our shipping and returns policy for details.