About Us – CheapStairParts.com
CheapStairParts.com is a nationally recognized online vendor of wood and iron staircase products. We opened shop in 2006 with a mission to provide stair remodeling products direct to the end user at low pricing, fast shipping and no hassles.
By the end of 2006 we were shipping maybe 1 order a day. Fast forward to Jan. 2018 we ship about 50 orders a day. We ship most orders under 150 pounds via Fedex ground and most orders over 150 pounds get wrapped on a 4×4 pallet and are shipped on a freight truck.
We stock all of our iron balusters and red oak parts in our Houston, Tx warehouse. All of our exotic wood parts are made in an Amish mill and are made to order. We have containers arriving weekly, so backorders are very rare.
About the Owner – Douglas Lovin
My background is in web design and internet marketing, which I used to build the website and the company. Being an avid online shopper, I wanted to create the easiest and fastest online shopping experience for my customers.
We have a small team of 4, long term and dedicated team members ready to assist you with your stair remodel needs.
Shopping online can be scary. The company could be fake, the items might be different than described, product could be damaged in shipping or you could be charged hidden fees.. WE ARE DIFFERENT. I take our reputation serious! We re-ship damaged material for free, we aim for 5 star reviews, we don’t have any hidden fees..
If you have any questions about our company, call us up at 866-727-9356 and we would be happy to answer any questions you have.
Thank you for your business!